FEDERAL ELECTRONIC FUND TRANSFER ACT DISCLOSURES

Electronic fund transfers are transactions initiated by you through the use of your debit card in an automated teller machine, pre-authorized deposits to and, if applicable, transfers from your account with us, and the telephone bill payment service.

TYPES OF TRANSFERS AVAILABLE

1. Automated Teller Machine Transfers

2. Direct Deposit or withdrawals of funds

3. Transfer initiated by telephone

I. AUTOMATED TELLER MACHINES, DEBIT CARDS AND POINT-OF-SALE TRANSFERS

A. ACCESSING YOUR ACCOUNT

(1) Withdraw cash from your checking or savings account.

(2) Make deposits to your checking or savings account.

(3) Transfer funds between your checking and savings accounts whenever you request.

Some of these services may not be available at all terminals.

B. LIMITATIONS:

(a) Limitations on frequency of transfers: There is no limitation on the

frequency of transfers.

(b) Limitations on dollar amounts of transfers: You may withdraw up to

$300.00 from our terminals each day.

(c) In addition to those limitations listed elsewhere, transfers from an Insured Money Market Account or from a savings account to another account or to third parties by pre-authorized, automatic or telephone transfers are limited to 6 per statement cycle with no more than 3 check, debit card, or similar order to third parties.

C. CHARGES FOR TRANSFERS OR RIGHT TO MAKE TRANSFERS:

(a) Per transfer surcharge: We will charge non-customers $4.00 and customers $2.00 for each withdrawal made using our automated teller machines located within casinos. We will charge non-customers $2.00 for withdrawals at our other automated teller machines.

D. RECEIPT FOR TRANSACTION

You will receive a written receipt at the time you make any transfer to or from your account using one of our automated teller machines.

E. CUSTOMER LIABILITY

Tell us AT ONCE if you believe your card has been lost or stolen. Telephoning is the best way of keeping your possible losses down. If you tell us within 2 business days, you can lose no more than $50 if someone used your card without your permission. If you do NOT tell us with in 2 business days after you learn of the loss or theft of your card, and we can prove we could have stopped someone from using your card without your permission if you had told us, you could lose as much as $500. If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will extend the time periods.

F. HOW TO CONTACT US

If you believe that your card has been lost or stolen or that someone has transferred or may transfer money from your account without your permission, or if for any reason you wish to contact us, telephone us at the phone number or write us at the address found at the bottom of this section.

II. ELECTRONIC FUND TRANSFERS BY PRE-AUTHORIZATION

A. DOCUMENTATION OF TRANSFERS

If you have arranged to have direct deposits made to your account at least once every 60 days from the same person or company, you can contact us at the phone number listed at the bottom of this section to find out whether or not the deposit has been made. If you have a passbook account where the only possible electronic fund transfers are pre-authorized credits or withdrawals, you may bring the passbook to us and we will record any electronic deposits or withdrawals that were made to your account since the last time you presented your passbook.

B. LIMITATIONS

There is no limitation on the frequency of withdrawals or transfers, except as noted at I.B.(c) above.

C. RIGHT TO STOP PAYMENT

If you told us in advance to make regular payments from your account, you can stop any of these payments. Here’s how: Call us at the phone number or write to the address given below in time for us to receive your request at least 3 business days before the payment is scheduled to be made. If you call, we require you to put your request in writing by the next business day. If you order us to stop one of these payments 3 business days or more before the transfer is scheduled and we do not do so, we will be liable for your losses or damages. We will charge you $25.00 for each stop payment order you give us.

D. NOTICE OF TRANSFER VARYING IN AMOUNT

If the pre-authorized regular transfers from your account may vary in amount, the person you are going to pay should tell you 10 days before each payment, when it will be made and how much it will be. You may choose instead to get this notice only when the payment would differ by more than a certain amount from the previous payment, or when the amount would fall outside certain limits that you set.

E. CUSTOMER LIABILITY

If your statement shows unauthorized transfers from your account, tell us at once. If you do not tell us within 60 days after we sent you the FIRST statement upon which the problem appeared, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking money if you had told us in time.

F. HOW TO CONTACT US

If you believe that a transaction involving your account has been made without your permission, or if for any reason you wish to contact us, telephone us at the phone number given or write us at the address given below.

III. TELEPHONE INITIATED TRANSFERS AND BILL-PAYMENT SERVICE

A. ACCESSING YOUR ACCOUNT

For any authorized account you may use your telephone code to transfer funds between your checking and savings accounts whenever you request.

B. CHARGES

There is no charge for transferring funds by phone.

C. CUSTOMER LIABILITY

Tell us AT ONCE if you believe your code has been lost or stolen. Telephoning Is the best way of keeping your possible losses down. You could lose all the money in your account. If you believe your code has been lost or stolen, and you tell us within 2 business days after you learn of the loss or theft, you can lose no more than $50 if someone used your code without your permission. If you do NOT tell us within 2 business days after you learn of the loss or theft of your code, and we can prove we could have stopped someone from using your code without your permission if you had told us, you could lose as much as $500. Also, if your statement shows transfers that you did not make, tell us AT ONCE. If you do not tell us within 60 days after the statement was mailed to you, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time. If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will extend the time periods.

IV. DISCLOSURES WHICH APPLY TO ALL ELECTRONIC FUND TRANSFERS

A. PERIODIC STATEMENTS

CHECKING: You will get a monthly account statement.

SAVINGS: You will get a quarterly account statement.

B. ACCOUNT INFORMATION DISCLOSURE

We will disclose information about your account or the transfers you make:

1. Where it is necessary to complete transfers, or

2. In order to verify the existence and condition of your account for a third party, such as a credit bureau or merchant, or

3. In order to comply with government agency or court orders, or

4. If you give us your written permission.

C. LIABILITY FOR FAILURE TO MAKE TRANSFERS

If we do not complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will not be liable, for instance:

1. If, through no fault of ours, you do not have enough money in your account to make the transfer.

2. If the transfer would exceed the credit limit on your overdraft line, if any.

3. If your account is frozen because of a court order or some similar reason.

4. If the automated teller machine where you are making the transfer does not have enough cash.

5. If the terminal system was not working properly and you know about the breakdown when you started the transfer.

6. If circumstances beyond our control (such as fire or flood) prevent the transfer, despite reasonable precautions that we have taken.

7. There may be other exceptions stated in our agreement with you.

D. ERROR RESOLUTION PROCEDURES

In case of errors or questions about your electronic transfers:

Telephone or write to us at the phone number or address given below, as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent you the FIRST statement on which the problem or error appeared.

1. Tell us your name and account number (if any).

2. Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information.

E. ERROR RESOLUTION NOTICE

We will determine whether an error occurred within 10 business days after we hear from you and we will correct any error promptly. If we need more time, however, we may take up to 45 days to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account. We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation.

F. EXTENSION OF TIME PERIOD - NEW ACCOUNTS.

The time periods noted above are extended as follows.

(i) The applicable time is 20 business days in place of 10 business days if the notice of error involves an electronic fund transfer to or from the account within 30 days after the first deposit to the account was made.

(ii) The applicable time is 90 days in place of 45 days of investigation, if a notice of error involves an electronic fund transfer that:

(a) Was not initiated within a state; or

(b) Resulted from a point-of-sale debit card transaction; or

(c) Occurred within 30 days after the first deposit to the account was made. You may ask for copies of the documents that we used in our investigation.

V. MAILING ADDRESS, TELEPHONE NUMBER, AND BUSINESS DAY DISCLOSURE

1. Our mailing address is: 2033 L'eglise Street, P.O. Box 530 , Mansura , LA 71350

2. Our phone number is: 318-964-2385

3. Our business days are: Monday thru Friday. Holidays are not included

The Cottonport Bank - Privacy Policy

We at The Cottonport Bank (“Bank”) have strived to develop customer relationships built on strength, stability, integrity, and service. Bank is affiliated with several companies including The Cottonport Insurance Agency, L.L.C., The Cottonport Investments, L.L.C., Eagle American Life Insurance Company, and The Cottonport Armored Services, L.L.C., hereafter referred to as “Bank”, that work together in bringing you products and services to meet your banking, insurance, and investments needs. In choosing to do business with Bank, you entrust us with banking, insurance, and investment information that is personally identifiable to you and not otherwise publicly available. This information is referred to as nonpublic personal information. We honor your trust by protecting the privacy and security of the nonpublic personal information that you and others share with us. Bank chooses not to sell or share your personal financial information with nonaffiliated third parties. We believe that your personal financial information should be kept confidential and we go out of our way to respect your privacy. We also believe you should know how we collect, use, and safeguard such personal information.

Collecting and Using Personal Information to Serve Your Needs

We may collect the following nonpublic personal information about you from the following sources:

• Information we receive from you on applications or other forms (such as your name, address, social security number, driver’s license number, assets and income, and amount of any coverage requested).
• Information about your transactions with our affiliates, others, or us such as your account balance and payment history, products or services purchased, and claims made.
• Information we receive from a consumer reporting agency, such as your creditworthiness and credit history.
• Information from other non-Bank sources (such as prior loss information and demographic information).

We use the personal information above to administer our relationships with you, provide you with efficient customer service, and help us identify and determine your eligibility for other banking, insurance, and investment products and services that may be valuable to you.

Safeguarding Your Personal Information

Bank uses established security standards and procedures to protect personal information from unauthorized access and improper use and disclosure. We maintain personal information in secure environments using physical, electronic, and procedural safeguards that comply with federal standards to protect against unauthorized access. We restrict access to personal information to those employees who need to know such information to administer your accounts and to provide products and services to meet your needs. We regularly train our employees on privacy and information security and on their obligations to protect personal information. Additionally, we hold our employees accountable so that they adhere to such policies and procedures to protect against the improper use and disclosure of personal information.

Maintaining Accurate Information

We continually strive to maintain complete and accurate information on you and your accounts. If you ever discover that your account information is incomplete or inaccurate, please call or write to us at the telephone number or address listed on your account statement. We will correct any inaccuracies as quickly as possible.

Limiting and Controlling the Sharing of
Personal Information

Bank only shares nonpublic personal information about you so that we may provide you with the banking, insurance, and investment products and services that you want and expect. In order to protect your privacy, we carefully control our sharing of any such information. We will not disclose any personal information to anyone, except as permitted or required by law.

Sharing Information within the Bank Family

In order to provide you with greater access to banking, insurance, and investment products and services, Bank shares personal information between affiliates within the bank family, which includes insurance, investment and financial service providers such as The Cottonport Insurance Agency, L.L.C., The Cottonport Investments, L.L.C., and Eagle American Life Insurance Company, that is publicly available, or specifically permitted by law such as information related to your transactions, marketing, underwriting and claims, or other experiences with us.

Sharing Information Outside the Bank Family

We do not sell your personal information to nonaffiliated third parties. However, as do most other banking, insurance, and investment institutions, Bank selects service companies to perform support services for us such as marketing assistance, or work on our behalf to provide services to you such as printing your checks. We also may enter into joint marketing agreements with other entities to make available to you a greater range of banking, insurance, and investment products and services than Bank alone can offer. We disclose to such service providers and joint marketers only the personal information they need to deliver such support services or to jointly market financial services. To complete this objective, we may disclose particular information that we collect as described in the section entitled Collecting and Using Personal Information to Serve Your Needs. We carefully choose service providers and joint marketers and require them to comply with standards of security and confidentiality equal to those described in this privacy policy notice and prohibit them from using or disclosing any personal information solely for their own purposes. Bank will not provide your personal information to non-bank companies for the purpose of their independent telemarketing or direct mail marketing of any non-insurance or non-investment products or services. We do not share medical or health information among our family of companies except to process transactions or to provide services you have requested or initiated. We only use and share personally identifiable medical information for purposes of underwriting insurance, administering your policy or claim, and other purposes permitted by law.

Bank may also disclose personal information about you to nonaffiliated third parties when permitted or required by law. We will adhere to the privacy policies and practices described in this notice even if our customer relationship with you is discontinued.

Please note that third parties may obtain information about you from sources other than and independent of Bank, such as from credit reporting agencies or public documents or records. Mailings and other solicitations based on that information are outside of Bank’s control.

Additional Information Concerning The Internet

Collecting Information

The information we collect from you when you communicate with us using our website at http://www.cottonportbank.com includes cookies, your IP address, and your email address.

Cookies are small pieces of information sent by us to be stored on your internet browser that help us recognize you and better serve you when you visit our site. We do not use cookies for marketing purposes. Additionally, we do not use cookies to get data from your hard drive or to get your email address or personal identifying information. Most browsers can be configured to inform you when cookies are set or to prevent cookies from being set. Please be aware that by not accepting cookies you may limit the usefulness we can provide when you visit our site.

When you enter our web site, you pass through a firewall we use for security purposes. As you pass through it, we identify the Internet protocol or IP address associated with the device you are using, such as a personal computer or handheld device. The IP address does not identify you personally, but it does allow us to identify the device you are using. The IP addresses are stored in case a connection to its point of origin ever has to be tracked for security reasons.

When you send us an email, we will use your email address to reply to you, and, for a period of time, we may store your email address, your message, and our response to ensure quality. We may also do this to meet legal and regulatory requirements. If we collect your email address in this manner, we will not use it to let you know about our products and services unless you give us permission to do so. You may reply to any email message we send to you to tell us that you no longer wish to receive future messages from us.

Children’s Information

We respect the privacy of your children, and we comply with the practices established under the Children’s Online Privacy Protection Act. We do not knowingly collect or retain any personally identifiable information from children under the age of thirteen.

Security

We have implemented standards of technology and operational security on the Internet to protect your nonpublic personal information from loss, misuse, alteration, or destruction. Specifically, information that is collected for processing or to keep as a bank, insurance or investment record is transmitted directly to our secure internal database server, and information stored there is not accessible to parties outside of Bank via the Internet. Our employees are required to comply with our security, privacy, and confidentiality standards and practices.

Messages sent to us within the online pages are secure. However, other email you send us may not be secure unless we advise you that it is secure prior to transmitting your message. Therefore, we recommend that you do not send us confidential information such as social security or account numbers via unsecured e-mail.

It is important that you protect against unauthorized access to your accounts. We recommend that you do not share either your Internet ID or your Internet PIN and that you exit any applications when you finish with them.

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